Popeye's Chicken Reviews and Complaints

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Popeye's Chicken Reviews

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  • Popeyes Employee Very Billigerent and UNPROFESSIONAL



    Today I went into Popeyes (#3283) to get my weekly usual and for some reason this time things went terribly wrong. I waited momentarily while the employees assisted the drive thru. I then complain and thats when AUGUSTINE comes over to assist but obviously bothered I requested his attention. I place my order and when I proceed to pay he snatches the money out of my hand with an attitude. I then complain about his rude and nasty behavoir and thats when ISABELL begans to yell, scream and really become biligerant with me. The other employees held her back and requested she lower her voice... More...
    (Miscellaneous)
    TxBeauty's Picture   TxBeauty    1 Comments   Comments
  • popeye's rude and slow employees



    4:30p monday 06/18/20112: 2 cars in line and it took 40.5 mins to take the 1st car order, then the next car (mine) it took 6 min for them to take my order. after I ordered the girl states it will be 6 min for my "rip chicken" i informed her that I have been waitng out here for 6min just to order. Her comment "well Im just telling you... uyou have to wait some more if you want chicken" then she saids "well do you want it or not" that was rude. ( rip n chicken) is what is advertised so why isn't it ready? their were only 4 adults and 3 children... More...
    (Restaurants, Fast Food, Coffee)
    jptalamantes's Picture   jptalamantes    0 Comments   Comments
  • Poor service from corporate



    I had a bad experience at one of your San Antonio outlets. It was a newly opened store. We decided to give it a try instead of the Bush Chicken across the street. We waited in the drive thru line for over 10 minutes. We ordered 2ea 3pc chicken dinners. When we got to our destination, we see that drinks should have been included, but we did not receive any. We also found that the 2ea dinners were only 2pc but we were charged for 3pc. When I tried to call the location, the phone # on the receipt was the fax line. I called the 1-877# and was on hold for 28 minutes. Then the phone clicked and... More...
    (Restaurants, Fast Food, Coffee)
    RogerA's Picture   RogerA    1 Comments   Comments
  • Popeyes chicken complaint



    I had never been to popeyes so I decided to try it. The chicken was old like it had sat under a heating lamp all day. The white meat was so dry I couldnt even eat it. The biscuits were hard they were not fresh. You can tell when biscuits are fresh. Their soft. The french fries were soggy no chrunch at all. Needless to say my first experience at popeyes was horrible. I dont plan on going back. This was the popeyes on laural canyon and van nuys in Pacoima, ca. More...
    (Restaurants, Fast Food, Coffee)
    debez818's Picture   debez818    1 Comments   Comments
  • Fastfood restaurant complaints



    Saturday Feb 26 I decided to order Popeyes chicken for dinner for my daughter and I. We ordered chicken wings, fries with gravy and 6 biscuits. The lady I spoke to on the phone informed me that the food would be more than an hour to arrive although they were about a 2 minute drive from my apartment. It arrived more than an hour and am certian it sat under a warming light for that hour I was waiting. The friefs were rubber and soggy. The gravy was luke warm like the food. The wings were soggy and luke warm... no crisp at all... soggy and disgusting. The buiscits were ok but not fresh like... More...
    (Delivery Services)
    tinamorgan's Picture   tinamorgan    1 Comments   Comments
  • Complaint



    Ordering from Popeye's was the worst customer service experience of my life. I waited 46 minutes for my order of a 10-piece (5 spicy, 5 mild) chicken package and four sides. When the "manager" told me they had accidentally given my chicken to the person behind me in line (I had been shuttled to the parking lot, by then), I was offered "three 50% off coupons and 10 pieces of mild chicken" Here's the result: 1) I was given four pieces of chicken -- 2 wings and 2 thighs. 2) Two of the sides were wrong. 3) The mashed potatoes looked dry. 4) No coupons in my... More...
    (Restaurants, Fast Food, Coffee)
  • Eat at Popeye's at your own peril



    Ordering from Popeye's was the worst customer service experience of my life. I waited 46 minutes for my order of a 10-piece (5 spicy, 5 mild) chicken package and four sides. When the "manager" told me they had accidentally given my chicken to the person behind me in line (I had been shuttled to the parking lot, by then), I was offered "three 50% off coupons and 10 pieces of mild chicken" Here's the result: 1) I was given four pieces of chicken -- 2 wings and 2 thighs. 2) Two of the sides were wrong. 3) The mashed potatoes looked dry. 4) No coupons... More...
    (Restaurants, Fast Food, Coffee)
    jayadler1's Picture   jayadler1    0 Comments   Comments
  • Counter Help



    We visited Popeye's in the Providence Place Mall--Providence, RI on Th. 12/17/09 at 4:45. The girl at the counter was far removed from greeting customers in a friendly manner. She was in a slouched position, looking sideways--no greeting whatsoever. After being greeted in this manner, I said, "Are You Here?" She barely responded to me--took our order in rote fashion--didn't set it up for takeout as requested-- in addition the second side was missing. In general, the experience was miserable. With all of the people out of work these days, it would be good to have... More...
    (Restaurants, Fast Food, Coffee)
    united31's Picture   united31    1 Comments   Comments
  • complaint



    i visited your store at 2710 lee blvd on june 8 2009 at 5:23 pm in le high acres florida. i drove a half of an hour to get chicken for my families dinner because of the wonderful chicken you make. but was very upset to find there was no chicken to buy until late that night after 10:00 pm when the truck came in. the kids working were very sorry but what kind of mangement does not have chicken at dinner time to sell? i live in toledo ohio and was visiting my daughter and family and rave about your chicken. i just think thats poor mangement for a chicken place to be out of chicken at dinner... More...
    (Restaurants, Fast Food, Coffee)
    lorina's Picture   lorina    1 Comments   Comments
  • Popeyes customer service



    April 22nd 2009 Popeye's advertised 8pc chicken for $4.99. I went there after work and as expected everyone and their mother were there to take advantage of this offer. There was a Popeye employee outside taking names of customers who were unable to receive their orders because they had run out. We were told by the young lady taking our names that we have to redeem our orders within one week. We were asked if we wanted one or two boxes. I said two. I called Popeyes on Sunday 04/26/2009 to verify they would honor their raincheck. I planned on using it today since I had invited company... More...
    (Restaurants, Fast Food, Coffee)
    peewee3's Picture   peewee3    2 Comments   Comments
  • I went to this restaurant today,...



    I went to this restaurant today, ( 01/02/08) and ordered 6 of their 1.99 specials which are and have been posted on their window for months. The sign states this is valid from 11am until 3pm, and no where on it does it state there is a limit. I have been there numerous times before and never had a problem with this. I was informed by the clerk that they "are only allowed to sell 2 of these at a time". I went back and looked at the sign again to verify that it did not list a limit, and went back to clerk and stated this and asked to speak to the manager. I was given a guy to talk... More...
    (Restaurants, Fast Food, Coffee)
    BRADHARRELL's Picture   BRADHARRELL    0 Comments   Comments
  • We live close to and would like...



    We live close to and would like to go to Popeye's for dinner but the last few times have not been pleasant and unless changes are made we will not go back. The restaurant is dimmy lit and is NEVER clean. Two weeks ago when I went in to get chicken to take home for dinner at DINNER time - I was told it would take 12 minutes to cook chicken - I would think a chicken restaurant would have chicken cooked. I did not wait ! Last night I took 2 grandchildren for dinner at dinner time. There was not a clean table... More...
    (Restaurants, Fast Food, Coffee)
    JudithHelter's Picture   JudithHelter    0 Comments   Comments

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